Everyone sees the storefront. Nobody sees the front desk.

front desk /frʌnt dɛsk/ n. where the owner actually sits. A show about running a business, told by the people running it. Hosted by Qendrim Hasani.

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EP. 001 · NOW BOOKING GUESTS

Real conversations with

00:47 The premise

How they started, what nearly killed it, what's working now. Told by the people who lived it.

Each episode sits down with a business owner and walks through the real running of their business: the decisions, the near-misses, the bets that paid off and the ones that didn't. No script, no polish. The version you don't get on LinkedIn.

  • How you built it — the founder story from zero
  • The year that almost broke it, and what changed after
  • What's working right now, and what's actually just noise
  • Where you think this goes next

08:15 The host

Qendrim Hasani, host of The Front Desk, holding a mic in front of a wall of business books
Qendrim Hasani · Host

I've always wanted to be on a podcast. So I made my own.

I'm Qendrim. I build automation systems for small businesses, so I spend my days inside other people's operations. And the honest version of how a business runs is always more interesting than the polished one.

I've been hooked on founder stories for years. The long-form, tell-me-everything kind. The Front Desk is that, for the owners running real businesses. Your story, told properly.

  • The conversation goes wherever you take it
  • Flag anything you'd rather not include and it gets cut
  • You keep full rights to the clips and the recording

15:32 What you walk away with

Half an hour in. Four things out.

TR 01

Branded clips

Edited highlight clips from the episode, ready to post on your own socials.

TR 02

Audience exposure

Your business, in front of an audience of other owners solving the same problems.

TR 03

A written feature

A short write-up of the conversation you can link to or share.

TR 04

An early seat

The show is newly launched, so guests coming on now are among the first featured.

Format: 30–45 min Recorded: remote Released: video + audio Prep needed: none
Episode 2 with Michael Flores

Episode 02 · out now

Mission Command: How a Marine Veteran Runs a Real Estate Team

Michael Flores · Owner & lead agent, Vantage Real Estate Group · Katy, TX

Four years in the Marine Corps, then a corporate job he could not wait to leave. He now runs a real estate team on a principle the Marines taught him: do the work, then go back and work out what you could have done better.

29:58 The ask

This episode ends.
Yours starts here.

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30 minutes · remote · no prep needed